Privacy Policy
This policy explains how SwiftCare China handles information submitted through this website or by email. It is written for early-stage patient coordination and will be updated as service providers and data processors are added.
Information we collect
We may collect your name, email address, country, contact preferences, treatment interest, target timing, and the details you choose to share about your case. If you later send medical records, scans, photos, prescriptions, or reports, those may include health information.
How we use information
We use submitted information to understand your request, identify missing details, prepare clinic questions, coordinate communication, and respond to your inquiry. We do not sell personal information.
Health information
Please do not send emergency requests through this website. Health-related information is used only for planning and coordination. Diagnosis, treatment suitability, pricing, and clinical decisions are made by licensed providers.
Sharing information
We share case details with clinics, interpreters, or coordination partners only when needed to respond to your request and only after you have agreed to proceed with that step.
Retention
We keep inquiry records only as long as needed for coordination, legal, security, and operational purposes. You may ask us to delete your inquiry information unless we need to retain it for legitimate legal or operational reasons.
Your choices
You may request access, correction, or deletion of your personal information by emailing [email protected].
Contact
For privacy questions, contact [email protected].